Amid increasing COVID-19 cases in India, Samsung has announced Pick and Drop Repair Service to avoid service centre visit. The new service is presently available in 46 Indian Cities. The service carries a price tag of Rs. 199 for pick up & drop and Rs. 99 for drop the only service. In terms of payment, users will be able to pay the amount via cash, UPI, and other digital services.
The main motto behind this service is, the company doesn’t want users to visit the nearest service centres during this COVID-19 pandemic. Currently, the service is available in 46 Indian cities, and the list is as follows.
List of Cities eligible for Samsung Pick and Drop Repair Service
Delhi, Gurugram, Mumbai, Kolkata, Chennai, Pune, Bengaluru, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Dehradun, Guwahati, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolhapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur, Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, Vijayawada, and Vishakapatnam.
Note: In case if any of the above cities are in the containment zone, then the pick and drop services will not work.
To avail of pick and drop services, Customers can contact Samsung via WhatsApp 1800-5-SAMSUNG (1800-5-7267864), Live Chat at Samsung website, technical assistance over a voice call. Moreover, users can also watch videos related to service on Samsung Website & YouTube and do itself.